Shipping Policy – Noor Mart Store

At Noor Mart, we strive to provide a smooth and convenient shopping experience, including fast and reliable delivery across the UAE. Please read our shipping policy below to better understand how we handle your orders.

1. Shipping Locations

We offer delivery across all States of the USA.

2. Free Shipping

Enjoy free shipping on all orders within the USA! No minimum purchase required.

3. Delivery Times

• Standard Delivery: Orders are typically delivered within 2-5 business days depending on your location.
• Express Delivery: For urgent orders, we offer next-day delivery in select locations within major cities. Please check availability at checkout.

4. Order Processing Time

Orders placed before 12:00 PM (USA Time) will be processed the same day. Orders placed after 12:00 PM will be processed on the following business day.

5. Delivery Charges

• Free shipping on all orders within the UAE.
• For orders outside the standard delivery zones or for remote locations, an additional shipping charge may apply, which will be calculated at checkout.

6. Tracking Your Order

Once your order is dispatched, you will receive an email with a tracking number to monitor your shipment’s progress. You can also check the status by logging into your Noor Mart account.

7. Delivery Issues

If there is any issue with your delivery, such as delays or missing items, please contact our customer support team at support@noormart.ae, and we will resolve it promptly.

8. Delivery Confirmation

All deliveries must be signed for. If you are unavailable, the courier will leave a note with instructions on how to reschedule delivery. If the item is undeliverable after multiple attempts, it will be returned to us, and you will be contacted to arrange an alternative delivery.

9. Return Policy

Please refer to our Returns and Refunds Policy for detailed information on returns and exchanges.